© Copyright 1978 - 2017
 Fringe Electronics Ltd


After Sales

If you have a Fringe product that you believe is faulty your first call should be on your installer or retailer. However we realise that this is not always possible so if you wish you may return the product directly to us for testing. This will be done free of charge and if the product is found not to be faulty it will be returned to you at no charge. If the product is found to be faulty and is covered by our 3 year guarantee a new replacement will be sent to you completely free of charge. Should the product be found to be faulty and out of guarantee we can offer an exchange unit, and will contact you before anything is done.

When returning product to us be sure to include your return address and telephone number or email address. By prior arrangement product may be brought directly to our premises and tested while you wait. Please call us in order to make an appointment beforehand, so we can ensure a technical engineer is available.

If you have a technical query with a Fringe product that is in service in your home we may be contacted via email or telephone. Useful links are to be found on this web site that will answer a great many of your queries. Please look at the contact page for our address, email address and telephone number and the useful links page for web addresses.

The above information relates to UK customers only, overseas customers should contact their nearest distributor.

Nothing contained in this page affects your statuary rights.

...the Fringe commitment